Terms & Conditions

1. INTRODUCTION

Welcome to Proactive Healthcare Solutions LLC (https://proactivehealthcaresolutions.co). These Terms and Conditions govern your use of our website, services, communications, and SMS messaging program. By accessing our website, submitting a contact form, requesting information, or communicating with us, you agree to these Terms and Conditions.

Proactive Healthcare Solutions LLC provides administrative support, healthcare coordination, staffing support, appointment coordination, client communication, and related operational services. These Terms are intended to explain how our website and communication services may be used.

2. USE OF OUR WEBSITE AND SERVICES

You agree to use our website and services only for lawful purposes. You must not misuse the website, submit false or misleading information, attempt unauthorized access, interfere with the website’s operation, or use our services in a way that violates applicable laws or regulations.

Information submitted through our website, contact forms, phone calls, email, SMS, or other communication channels should be accurate and up to date so that we can respond to your inquiry or provide requested services effectively.

3. SERVICE COMMUNICATIONS

By contacting Proactive Healthcare Solutions LLC, you agree that we may respond to your inquiry using the contact information you provide, including phone, email, or SMS, where applicable. Communications may include appointment coordination, scheduling updates, callback requests, service inquiries, support follow-ups, and other business-related messages.

We do not guarantee that all communications will be delivered immediately, as delivery may depend on third-party service providers, mobile carriers, internet service providers, or other technical factors outside our control.

4. SMS TERMS AND CONDITIONS

By providing your mobile number and opting in to receive SMS messages from Proactive Healthcare Solutions LLC, you agree to receive text messages related to your inquiry, appointment coordination, scheduling updates, callback requests, service updates, support follow-ups, and other business-related communications.

SMS Consent Communication

The phone numbers and SMS consent information obtained as part of the SMS opt-in process will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Types of SMS Communications

If you have consented to receive text messages from Proactive Healthcare Solutions LLC, you may receive messages related to:

  • Appointment reminders and scheduling updates
  • Callback requests and follow-up messages
  • Service inquiries and support updates
  • Operational or business-related communications
Message Frequency

Message frequency may vary depending on the nature of your inquiry, appointment, service request, or ongoing communication with our team.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier’s pricing plan. These charges may vary for domestic or international messaging.

Opt-In Method

You may opt in to receive SMS messages from Proactive Healthcare Solutions LLC through one or more of the following methods:

  • Submitting a contact or inquiry form on our website and agreeing to receive SMS communications
  • Providing verbal consent during a phone conversation
  • Providing consent through email, written communication, or other direct business communication
  • Texting an approved opt-in keyword such as START or SUBSCRIBE, where supported
Opt-Out Method

You can opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us. After opting out, you may receive a confirmation message, and no further SMS messages will be sent unless you opt in again.

Help Instructions

If you need assistance, reply HELP to any SMS message you receive from us or contact us through our website at https://proactivehealthcaresolutions.co/.

Standard Messaging Disclosures
  • Message and data rates may apply.
  • Message frequency may vary.
  • Reply STOP to opt out.
  • Reply HELP for assistance.
  • SMS consent is not a condition of purchase or service.
  • SMS consent and mobile numbers will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
5. PRIVACY AND DATA USE

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your information. Please review our Privacy Policy at https://proactivehealthcaresolutions.co/privacy-policy/.

We do not sell, rent, or share personal information, mobile numbers, or SMS consent data with third parties or affiliates for marketing or promotional purposes.

6. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, tools, platforms, or service providers. These third-party websites and services are not controlled by Proactive Healthcare Solutions LLC, and we are not responsible for their content, privacy practices, security, or terms of use.

The inclusion of any third-party link does not imply endorsement, sponsorship, or data sharing unless clearly stated.

7. NO GUARANTEE OF RESULTS

While Proactive Healthcare Solutions LLC makes reasonable efforts to provide accurate information and reliable communication, we do not guarantee specific outcomes, results, response times, service availability, or uninterrupted access to the website or communication services.

Website content is provided for general informational and operational purposes and should not be considered legal, medical, financial, or emergency advice.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Proactive Healthcare Solutions LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, communications, or inability to access them.

We are not responsible for delays, delivery failures, carrier issues, technical outages, unauthorized access caused by user negligence, or third-party service interruptions beyond our reasonable control.

9. CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time to reflect changes in our services, communication practices, legal requirements, or business operations. Any revised version will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

10. CONTACT INFORMATION

If you have any questions about these Terms and Conditions, our SMS program, or our communication practices, please contact us:

Last Modified: May 2026