1. INTRODUCTION
Proactive Healthcare Solutions LLC (https://proactivehealthcaresolutions.co) values your trust and takes your privacy seriously. We provide administrative and healthcare coordination services and are committed to protecting personal information shared with us. Please review this Privacy Policy to understand how we handle and safeguard your data.
2. DATA COLLECTED
DATA STORAGE LOCATION
We operate servers hosted in the United States through secure, HIPAA‑aligned data centers. All information is encrypted and stored following U.S. healthcare data protection standards. Hosting partners maintain strict privacy and security compliance.
PERSONAL DATA
We may collect and store the following information:
- Full name and contact details (phone, email, address)
- Appointment and care coordination information
- Messages exchanged via SMS or contact forms
- Account credentials and technical logs for service access
SUPPORT & CONTACT DATA
Information submitted via our contact forms or support channels is securely delivered to our email system hosted under Microsoft 365. This data is never shared or sold and is used solely for communication and operational purposes.
ANALYTICS
We use Google Analytics for anonymous traffic insights. No personally identifiable data is stored. You may opt‑out here: Google Analytics Opt‑Out.
3. DATA SHARING POLICY
We do not sell, rent, or share your SMS opt‑in data, mobile numbers, or personal information with any third parties or affiliates for marketing or promotional use. Information is shared only when required by law or with trusted vendors bound by confidentiality agreements.
4. SECURITY MEASURES
We use SSL/HTTPS encryption across our platform. All communications and stored records are secured using role‑based access and auditing controls. In the event of a security breach, affected users will be notified promptly, and remediation measures will be taken immediately.
5. YOUR RIGHTS
You have the right to access, correct, or delete your personal information. You can also request details of any data retained for service purposes. For deletion or data requests, please contact us at [email protected].
You may opt‑out of SMS communication at any time by texting STOP.
6. COOKIES
We use cookies to improve user experience and monitor site performance. Cookies are stored on your browser to maintain preferences and session information. You may disable cookies through your browser settings, though some functions may not work properly if you do so.
7. THIRD‑PARTY LINKS
Our website may contain links to third‑party websites such as payment processors, analytics tools, or healthcare platforms. We are not responsible for their privacy practices and recommend reviewing each external site’s policy. These links do not imply endorsement or data sharing.
8. LEGAL COMPLIANCE
We may disclose information if legally required by a government agency, court order, or other applicable law. Any disclosure will strictly comply with relevant privacy and data‑protection laws.
9. AMENDMENTS
We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. The revised version will be published on this page with an updated “Last Modified” date. Continued use of our services after updates constitutes acceptance of the revised terms.
10. CONTACT INFORMATION
If you have questions regarding this Privacy Policy, please contact:
- Email: [email protected]
- Website: https://proactivehealthcaresolutions.co
11. TERMS OF SERVICE
SMS consent is not shared with third parties or affiliates.
SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Proactive Healthcare Solutions LLC you may receive messages related to the following
- Appointment reminders
- Follow-up messages
- Service Inquiries
3- Message Frequency:
Message frequency may vary depending on the type of communication.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Proactive Healthcare Solutions LLC.
- Verbally, during a conversation.
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our website at https://proactivehealthcaresolutions.co/
Message frequency may vary